This section explains how to isolate and diagnose problems with the switch. If you have a problem that is not listed here and you cannot solve it, contact Dell (see "Getting Help").
You are using an RJ-45 (network) cable and not an RJ-11 (telephone) cable to connect to the switch.
The power cable is firmly connected to the relevant switch unit and to the supply outlet. If the connection is secure and there is still no power, you may have a faulty power cable.
The switch has sufficient space for adequate airflow on both sides.
NOTICE: Operating temperature for the switch must not exceed 40ºC
(104°F). Do not place the switch in the direct sunlight or near warm air
exhausts or heaters.
When the switch powers on, the Diag LED lights are red.
The relevant switch unit failed its power on self-test because of an internal problem. See "Getting Help" for more information.
Your terminal is correctly configured to operate as a VT100 terminal.
You are using a proper null-modem cable.
You have set the terminal emulator program to VT100-compatible, 8 data bits, 1 stop bit, no parity and 9600 bps. See "Connecting the Console Port" for more information.
You cannot access the switch using Telnet.
Ensure that:
You have configured the switch's management virtual local area network (VLAN) with a valid Internet Protocol (IP) address, subnet mask, and default gateway.
If you are having problems setting up management access in a network where there are only Layer 2 switch connections to the management station, use the following example to troubleshoot the problem.
Three switches, which form three VLANs, are interconnected to a fourth core switch. Network administrators who are connected to one switch need to be able to access all switches. The VLAN port memberships should be set up as shown in the following figure.
In the preceding figure, the management VLAN is VID 2 and all inter-switch ports are configured as tagged ports. The ports that interconnect the switches must be configured as members of the management VLAN, and the management station must be connected to a port that is also a member of the same VLAN.
For management VLAN access, ensure that:
You have configured the switch's management VLAN with a valid IP address and subnet mask.
The management station has an IP address in the same subnet as the management VLAN.
The management station is connected to a switch port that is a member of the management VLAN, and the port VLAN ID (PVID) is also configured as the management VLAN.
Ports that interconnect switches in the network are tagged and are members of the management VLAN.
If you are having problems setting up management access in a network where there are Layer 3 switch connections to the management station, use the following example to troubleshoot the problem.
Three Layer 2 switches, which form three VLANs, are interconnected to a fourth Layer 3 switch. Network administrators who are connected to one Layer 2 switch need to be able to access all switches for management. The VLAN port memberships should be set up as shown in the following figure.
In the preceding figure, the management VLAN is different on each switch, with the Layer 3 switch interconnecting the VLANs. The ports that interconnect the switches are configured as tagged ports. The ports on the Layer 3 switch that connect to the other switches must be configured as members of the management VLAN for each switch.
For management VLAN access, ensure that:
You have configured the switch's management VLAN with a valid IP address, subnet mask, and default gateway.
The management station has a valid IP address, subnet mask and default gateway.
The management station is connected to a switch port that is a member of the management VLAN, and the PVID is also configured as the management VLAN.
Ports that interconnect switches, including the Layer 3 switch in the network, are tagged and are members of the management VLAN.
The switch contains two firmware components that can be upgraded: the diagnostics (or Boot-ROM) code and the runtime operation code. You can upgrade the runtime code through the switch's RS-232 serial console port, through a network connection to a Trivial File Transfer Protocol (TFTP) server, or with SNMP management software. You can upgrade the diagnostics code only through the switch's RS-232 serial console port.
NOTICE: Use the switch's web interface to download the runtime code
through TFTP (see "Firmware Upgrade"). Downloading large runtime code files
through TFTP is normally much faster than downloading files through the
switch's serial port.
You can upgrade switch firmware by connecting a computer directly to the serial console port on the switch's front panel and using VT100 terminal emulation software that supports the XModem protocol. (See "Connecting the Console Port.")
To download firmware:
Connect a computer to the switch's console port using a null-modem
or crossover RS-232 cable with a female DB-9 connector.
Configure the terminal emulation software's communication
parameters to 9600 baud, 8 data bits, 1 stop bit, and no parity. Set flow
control to none.
Power cycle the switch.
To enter firmware-download mode, press <Ctrl><f> immediately
after the diagnostic test results appear in the switch initialization
screen.
Screen text similar to that shown in the following example displays:
[R]eturn to Factory Default [C]hange Baudrate
[Q]uit
Select>
Press <c> to change the baud rate of the switch's serial connection.
Press <b> to select the option for 115200 baud.
There are two baud rate settings available: 9600 and 115200. Using the higher baud rate minimizes the time required to download firmware code files.
Set your computer's terminal emulation software to match the
115200 baud rate. Press <Enter> to reset communications with the
switch.
Select>
Change baudrate [A]9600 [B]115200
Baudrate set to 115200
Before you download the firmware, ensure that the switch has
sufficient flash memory space for the new code file.
You can store up to two runtime and two diagnostic code files in the switch's flash memory. Use the [D]elete File command to remove a runtime or diagnostic file that is not set as the startup file (the S/Up setting for the file is 0).
Press <x> to download the new code file.
If you are using Windows HyperTerminal, click Transfer and then click Send File. Select the XModem Protocol and use the Browse button to find the required firmware code file on your computer.
The Xmodem file send window displays the progress of the download procedure.
NOTICE: The download file must be a PowerConnect 5224 binary software
file from Dell.
After the file has been downloaded, press <r> for runtime code or
<d> for diagnostic code when Update Image File: appears.
Specify a name for the downloaded code file. Filenames can be up to
32 characters, are case sensitive, and cannot contain spaces.
The following figure shows an example of the download procedure for a runtime code file:
Select>x
Xmodem Receiving Start ::
[R]untime
[D]iagnostic
Update Image File:r
Runtime Image Filename : run_10030
Updating file system.
File system updated.
[Press any key to continue]
To set the new downloaded file as the startup file, click the [S]et
Startup File menu option.
When you have finished downloading code files, click the [C]hange
Baudrate menu option to change the baud rate of the switch's serial
connection back to 9600 baud.
Set your computer's terminal emulation software baud rate back to
9600 baud. Press <Enter> to reset communications with the switch.
Press <q> to quit the firmware-download mode and boot the switch.
If you need help with a technical problem, Dell is ready to assist you.
Make a copy of the Diagnostics Checklist and fill it out.
Use Dell's extensive suite of online services available at Dell Support
(support.dell.com) for help with installation and troubleshooting
procedures.
If the preceding steps have not resolved the problem, contact Dell.
NOTE: Call technical support from a telephone near or at the computer so
that technical support can assist you with any necessary procedures.
NOTE: Dell's Express Service Code system may not be available in all
countries.
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
NOTE: Some of the following services are not always available in all locations
outside the continental U.S. Call your local Dell representative for information on
availability.
You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
You can contact Dell electronically using the following addresses:
World Wide Web
www.dell.com/
www.dell.com/ap/ (for Asian/Pacific countries only)
www.euro.dell.com (for Europe only)
www.dell.com/la/ (for Latin American countries)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.
Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
apsupport@dell.com(for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
Electronic Quote Service
sales@dell.com
apmarketing@dell.com(for Asian/Pacific countries only)
Dell's automated technical support serviceAutoTechprovides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. For the telephone number to call, see the contact numbers for your region.
To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region.
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff uses computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "Before You Call" and then call the number for your country as listed in "Contacting Dell."
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region.
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain a Return Material Authorization Number, and
write it clearly and prominently on the outside of the box.
For the telephone number to call, see the contact numbers for your region.
Include a copy of the invoice and a letter describing the reason for the
return.
Include a copy of the Diagnostics Checklist indicating the tests you
have run and any error messages reported by the Dell Diagnostics.
Include any accessories that belong with the item(s) being returned
(power cables, software floppy disks, guides, and so on) if the return is
for credit.
Pack the equipment to be returned in the original (or equivalent)
packing materials.
You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you.
NOTE: Have your Express Service Code ready when you call. The code helps
Dell's automated-support telephone system direct your call more efficiently.
Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service tag (bar code on the back of the switch):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Switch Name and Firmware Version:
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
To contact Dell electronically, you can access the following websites:
www.dell.com
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are
listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International Access Code Country Code City Code
Department Name or Service Area, Website and E-Mail Address
Area Codes, Local Numbers, and Toll-Free Numbers
Anguilla
General Support
toll-free: 800-335-0031
Antigua and Barbuda
General Support
1-800-805-5924
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care
toll-free: 0-800-444-0733
Sales
0-810-444-3355
Tech Support Fax
11 4515 7139
Customer Care Fax
11 4515 7138
Aruba
General Support
toll-free: 800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
E-mail (Australia): au_tech_support@dell.com
E-mail (New Zealand): nz_tech_support@dell.com
Home and Small Business
1-300-65-55-33
Government and Business
toll-free: 1-800-633-559
Preferred Accounts Division (PAD)
toll-free: 1-800-060-889
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales
01 795 67602
Home/Small Business Fax
01 795 67605
Home/Small Business Customer Care
01 795 67603
Preferred Accounts/Corporate Customer Care
0660 8056
Home/Small Business Technical Support
01 795 67604
Preferred Accounts/Corporate Technical Support
0660 8779
Switchboard
01 491 04 0
Bahamas
General Support
toll-free: 1-866-278-6818
Barbados
General Support
1-800-534-3066
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Website: support.euro.dell.com
E-mail: tech_be@dell.com
E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/
Technical Support
02 481 92 88
Customer Care
02 481 91 19
Home/Small Business Sales
toll-free: 0800 16884
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Bermuda
General Support
1-800-342-0671
Bolivia
General Support
toll-free: 800-10-0238
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
Website: www.dell.com/br
Customer Support, Technical Support
0800 90 3355
Tech Support Fax
51 481 5470
Customer Care Fax
51 481 5480
Sales
0800 90 3390
British Virgin Islands
General Support
toll-free: 1-866-278-6820
Brunei
Country Code: 673
Customer Technical Support (Penang, Malaysia)
604 633 4966
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales (Penang, Malaysia)
604 633 4955
Canada (North York, Ontario)
International Access Code: 011
Automated Order-Status System
toll-free: 1-800-433-9014
AutoTech (automated technical support)
toll-free: 1-800-247-9362
Customer Care (from outside Toronto)
toll-free: 1-800-387-5759
Customer Care (from within Toronto)
416 758-2400
Customer Technical Support
toll-free: 1-800-847-4096
Sales (direct salesfrom outside Toronto)
toll-free: 1-800-387-5752
Sales (direct salesfrom within Toronto)
416 758-2200
Sales (federal government, education, and medical)
toll-free: 1-800-567-7542
Sales (major accounts)
toll-free: 1-800-387-5755
TechFax
toll-free: 1-800-950-1329
Cayman Islands
General Support
1-800-805-7541
Chile (Santiago)
Country Code: 56
City Code: 2
Sales, Customer Support, and Technical Support
toll-free: 1230-020-4823
China (Xiamen)
Country Code: 86
City Code: 592
Tech Support website: support.ap.dell.com/china
Tech Support E-mail: cn_support@dell.com
Tech Support Fax
818 1350
Home and Small Business Technical Support
toll-free: 800 858 2437
Corporate Accounts Technical Support
toll-free: 800 858 2333
Customer Experience
toll-free: 800 858 2060
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2062
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia
General Support
980-9-15-3978
Costa Rica
General Support
0800-012-0435
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
City Code: 2
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support
02 22 83 27 27
Customer Care
02 22 83 27 11
Fax
02 22 83 27 14
TechFax
02 22 83 27 28
Switchboard
02 22 83 27 11
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com
E-mail Support (portable computers): den_nbk_support@dell.com
E-mail Support (desktop computers): den_support@dell.com
E-mail Support (servers): Nordic_server_support@dell.com
Technical Support
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Fax Switchboard (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Fax Switchboard (Home/Small Business)
3287 5001
Dominica
General Support
toll-free: 1-866-278-6821
Dominican Republic
General Support
1-800-148-0530
Ecuador
General Support
toll-free: 999-119
El Salvador
General Support
01-899-753-0777
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
E-mail: fin_support@dell.com
E-mail Support (servers): Nordic_support@dell.com
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer Care
09 253 313 38
Home/Small Business Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Website: support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Home and Small Business
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Germany (Langen)
International Access Code: 00
Country Code: 49
City Code: 6103
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support
06103 766-7200
Home/Small Business Customer Care
0180-5-224400
Global Segment Customer Care
06103 766-9570
Preferred Accounts Customer Care
06103 766-9420
Large Accounts Customer Care
06103 766-9560
Public Accounts Customer Care
06103 766-9555
Switchboard
06103 766-7000
Grenada
General Support
toll-free: 1-866-540-3355
Guatemala
General Support
1-800-999-0136
Guyana
General Support
toll-free: 1-877-270-4609
Hong Kong
International Access Code: 001
Country Code: 852
Technical Support (Dimension and Inspiron)
296 93188
Technical Support (OptiPlex, Latitude, and Dell Precision)
296 93191
Customer Service (non-technical, post-sales issues)
800 93 8291
Transaction Sales
toll-free: 800 96 4109
Large Corporate Accounts HK
toll-free: 800 96 4108
Large Corporate Accounts GCP HK
toll-free: 800 90 3708
India
Technical Support
1600 33 8045
Sales
1600 33 8044
Ireland (Cherrywood)
International Access Code: 16
Country Code: 353
City Code: 1
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Ireland Technical Support
1850 543 543
U.K. Technical Support (dial within U.K. only)
0870 908 0800
Home User Customer Care
01 204 4095
Small Business Customer Care
01 204 4444
U.K. Customer Care (dial within U.K. only)
0870 906 0010
Corporate Customer Care
01 204 4003
Ireland Sales
01 204 4444
U.K. Sales (dial within U.K. only)
0870 907 4000
SalesFax
01 204 0144
Fax
01 204 5960
Switchboard
01 204 4444
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Home and Small Business
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
02 577 821
Jamaica
General Support (dial from within Jamaica only)
1-800-682-3639
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Website: support.jp.dell.com
Technical Support (servers)
toll-free: 0120-1984-98
Technical Support outside of Japan (servers)
81-44-556-4162
Technical Support (Dimension and Inspiron)
toll-free: 0120-1982-26
Technical Support outside of Japan (Dimension and Inspiron)
81-44-520-1435
Technical Support (Dell Precision, OptiPlex, and Latitude)
toll-free: 0120-1984-33
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)
This equipment generates and uses radio frequency energy. If not installed and used properly, in strict accordance with the instructions provided with the equipment, it might cause interference to radio and TV communication.
The equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
To determine if this equipment is causing interference, perform the following test: Turn your Ethernet switch on and off while your radio or TV is showing interference. If the interference disappears when you turn the switch off and reappears when you turn it back on, the switch is causing interference.
The following options are recommended to try to correct the interference:
Reorient the receiving radio or TV antenna where this may be done safely.
Relocate the radio, TV or other receiver away from the switch.
Plug the Ethernet switch into a different power outlet so that the switch and the receiver are on different branch circuits.
If necessary, consult the place of purchase or an experienced radio/television technician for additional suggestions.
CAUTION: Do not use a RJ-11 (telephone) cable to connect your network equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Most Dell computer systems (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus). A statement in the form of "IC Class A ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.
Marking by the symbol
indicates compliance of this Dell computer to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Dell system meets the following technical standards:
Set 1: For standard Dell ITE with AC power supplies
EN 55022 "Information Technology Equipment Radio Disturbance Characteristics Limits and Methods of Measurement."
EN 55024 "Information Technology Equipment - Immunity Characteristics - Limits and Methods of Measurement."
EN 61000-3-2 "Electromagnetic Compatibility (EMC) - Part 3: Limits - Section 2: Limits for Harmonic Current Emissions (Equipment Input Current Up to and Including 16 A Per Phase)."
EN 61000-3-3 "Electromagnetic Compatibility (EMC) - Part 3: Limits - Section 3: Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A."
EN 60950 "Safety of Information Technology Equipment."
For 48 volt-direct-current (VDC) powered systems, the following set of standards applies. See the "Declaration of Conformity" to determine whether a particular system meets EN 50082-1 or EN 50082-2 requirements.
Set 2: For 48-VDC powered systems
EN 55022 "Information Technology Equipment Radio Disturbance Characteristics Limits and Methods of Measurement."
EN 50082-1 "Electromagnetic Compatibility - Generic Immunity Standard - Part 1: Residential, Commercial and Light Industry."
EN 50082-2 "Electromagnetic Compatibility - Generic Immunity Standard - Part 2: Industrial Environment."
EN 60950 "Safety of Information Technology Equipment."
NOTE: EN 55022 emissions requirements provide for two classifications:
Class A is for typical commercial areas.
Class B is for typical domestic areas.
RF INTERFERENCE WARNING: This is a Class A product. In a domestic environment this product may cause radio frequency (RF) interference, in which case the user may be required to take adequate measures.
A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV, Limerick, Ireland.
This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):
Exporter:
Dell Computer Corporation One Dell Way Round Rock, TX 78682
Importer:
Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
Ship to:
Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F.